Shipping
Where I ship
Canada, the United States, and 26 more countries across Europe, Asia, and Oceania. The full list shows at checkout.
How long it takes
Orders are processed within 1 to 3 business days. You'll get a confirmation email with tracking the moment yours ships. Delivery time after that depends on where you are, and your tracking link will show the estimate.
What it costs
- Canada: standard $12 CAD, express $20 CAD. Free standard shipping on qualifying orders, applied automatically.
- United States: standard from $7.90 CAD, express $34.90 CAD. Free standard shipping on qualifying orders.
- Everywhere else: calculated at checkout from your address and order weight.
Digital guides
Sent to your email right after you pay. Nothing ships, nothing to wait for.
Customs and duties
Orders outside Canada may attract import duties or taxes set by your country. Those aren't included at checkout and are the buyer's responsibility. It's worth a quick check of your local threshold before ordering.
If something goes missing
If your order hasn't turned up within the estimated window, email ginajames.wellness@gmail.com with your order number. I'll chase the tracking and make it right.
Need to send something back? Read Returns & Refunds. 💋
— Gina